Our integrated technology platform enables immediate access to behavioral insights about employees and customers on a scalable basis across the enterprise. Read More
We Make Customer Segmentation a Cinch
With our system, know which customers will prefer ‘detailed information’ and which will want you to ‘get to the point’ from the start. Read More
Tailor Your Workflows
Staying in touch with customers is often time consuming and expensive. Know the natural preferences of each communication style so you can keep in contact with your customers in the most cost and time efficient manner. Read More
Customize the Experience
For Your Customers
“Know Your Customer” to provide a custom fit service. Using the DNA Relationship System your representatives will deliver a consistent service that is customized to each customer’s unique preferences. Read More
Match Your Customers to Your Solutions
All of your customers have their own unique preferences and desires. Make a better immediate judgment on which product meets the needs of your customers. Read More
Strengths Based Discovery Questions
People like talking about who they are, particularly if it starts with their strengths. Ask your customers about the issues that matter most to them to increase relationship performance. Read More
Customize Your Messaging
Using the Communication DNA data, we are able to provide templates to help you add more meaning to your marketing messages and enhance relationships with customers and staff at the same time. Read More
Marketing Performance with Communication DNA
Intelligently apply behavioral information about customers to marketing strategies and the business processes for delivering customized experiences and improving your marketing performance. Read More
Does your business know its customers and employees well enough to understand their different communication styles?
What is Communication DNA?
Communication DNA is a customer engagement solution that uses personality discovery to segment customers and match them to employees and solutions offered enabling the real-time customization of marketing, sales and client service activities using cutting edge technology platforms.
Our Enterprise Solutions put behavioral intelligence at your fingertips using technology platforms that are seamlessly integrated to relevant processes across the business. This makes using behavioral insights easy for your team.